Archive for the ‘ Reports ’ Category

Rocket Fuel: 1/11/13

To cap off the week, we’re bringing you a round-up of stories related to the Consumer Electronics show in Vegas, which ends today. What you see on the floor at this show may impact how we digest – and potentially engage with – all forms of media, from Traditional to Social. Some (ahem, The Atlantic) have questioned it’s potential to attract game changing technology, however it’s easy to see the everyday business value in showing here. That, and sometimes it’s not about breaking boundaries but rather evolving and pushing the current envelope ever so slightly to prep consumers for even bigger break throughs. Curious to see some of what you might expect in the coming year? Read on for our favorite stories and trends:

  • From a computerized fork that alerts you when you’re eating too fast to the most high-def television EVER, the team at HuffPost Tech reveals the gadgets they found most intriguing here.
  • Technology is still (mostly) missing the mark with women, says AdAge panel. Agreed?
  • Rad or bad:  Snooki attracts more attention than Bill Clinton. (via Mashable)
  • Death to 3D in 2013? Read more at PSFK.

Boosting Facebook Engagement

For anyone who’s ever managed or assisted someone that’s managed a community, you know that while a rigorous posting schedule is a solid strategy for boosting fan engagement on Facebook, it’s easy to get stuck in a rut, post-wise. It helps to have a few quick tips and stats at your fingertips to provide a fresh perspective on brand updates and give your overall interaction numbers a little jump-start.

Luckily, our friends at Buddy Media understand this, and they’ve distilled 2 weeks of post statistics from more than 200 major brands down to a few simple tips to improve Facebook engagement:

1) Posts containing 80 or fewer characters had higher engagement rates than posts longer than 80 characters (and yet less than 20% of all posts studied were this short!)

2) Brand posts outside of business hours showed 20% higher engagement on average (but more than 60% go live during business hours)

3) Thursdays and Fridays showed the highest rates of engagement overall

4) The lowest rates of engagement came on Saturdays

 

 

 

 

 

 

 

5) Words like “event” and “winning” boosted engagement higher than “contests” and “promotions”

6) Posts ending in questions are good, but posts ending in questions that ask “where”, “when”, “would”, and “should” (rather than “why) are better

Next time you’re looking to change up your posting routine, consider employing 1 or more of these strategies and see how your own community responds!

 

Social Media and Your Health: The Good, the Bad, and the… Gross?

We’re so immersed in our social media worlds on a daily basis that it comes as no surprise that digital habits could impact our mental and physical well-being. Behold, the latest strange (and awesome) news about the intersection of social media and health:

1) Interactive Billboard Makes a Point About Domestic Abuse:

In the category of “Social Media for Good”, we find this gem from the UK: An interactive billboard in a London trainstation allows passersby to stop a man from verbally abusing a woman on a billboard. Viewers watch as a man berates a woman above them in the station, and are encouraged to go to a website where they can “swipe” the man away – who physically gets moved several hundred feet away in the terminal. While it’s an obvious oversimplification of a scary situation, the point is driven home that sometimes, a phone call is all it takes to separate a victim from his or her abuser.

2) Oversharing on Facebook as Satisfying as Sex?

You read that right – in a new study out of none other than Harvard University, 300 participants were asked to disclose opinions and other information about themselves during an fMRI scan. Researchers found that the pleasure centers in the brain were “robustly” activated, as much so as when indulging in a favorite food, getting money, or partaking in… uh, sex. Feel free to drop that little nugget into your next proposal when a client laments, “I just don’t get the appeal of Facebook…”

3) Hospital to Live Tweet Brain Surgery

And finally, under the heading of “just because you can, doesn’t mean you should”… Houston’s Memorial Hermann Northwest Hospital will be live tweeting a brain surgery this Wednesday. Set your alarm – the event starts at 8:30am EST sharp with the first incision expected around 10. The best part? Not only will they be tweeting the event, but the pictures will be up on Pinterest for all to see! This isn’t the first time the hospital has live-tweeted a surgery – their live tweet of an open-heart surgery earlier this spring was viewed an estimated 125 million times. Someone should tell them about the “Overshare” study above…

 

 

The Role of Social Media in Sports

From players putting Twitter handles on jerseys to the instant supersaturation of “Linsanity”, it’s apparent that social media has been playing an increasingly large role in the world of sports. 80% of home viewers and 63% of spectators at live events check social media channels to gain insights during the game. The NFL draft will never be the same, and Missisippi State just put a hashtag in their end-zone. So how do players, clubs, and sponsors alike get the most out of the technology, while at the same time minimizing risk?

Some teams and clubs have embraced it – MLB saw a 36% jump in All-Star ballots cast after launching an aggressive Twitter campaign – while others shy away, like the Danish national soccer team, who put a total ban on players interacting with friends and fans via social media for fear of giving away strategies ahead of the UEFA EURO 2012 tournament.

For what it’s worth, despite the fact that the 2012 Olympics are being touted as the “world’s first social media Olympics”, the officials there are cracking down hard with stringent policies restricting athlete, sponsor, and even spectator social media use – demonstrating that once again, policy-makers are lagging when compared to real-world social media use.

What are some factors that have come into play as you’ve pitched, planned, and executed campaigns centered around a sports brand or sponsor? Were the brand executives risk-takers, eagerly embracing new technologies and techniques, or were they cautious, following “tried and true” methods and learning from others’ mistakes?

 

Clicks and Cravings: Social Media and our Relationship with Food

 

Remember back when you were a child, backing cookies with mom, or grandma? The aroma in the air, the taste of stolen bites of cookie dough? Chances were, the cookie recipe you were using with Mom was something she had gotten from a close friend, maybe even her own mom, or was recommended by one.

Enter the digital age. The way Americans source recipes, think about food, plan our meals, and learn to cook has drastically changed, according to a new study: Clicks & Cravings: The Impact of Social Technology on Food Culture. In a survey of more than 1,600 US adults, almost half reported learning about food and recipes via social networking sites, and 40% learn about food via websites, apps or blogs. This marks a dramatic shift from the sensory food experience that dominated our learning (relying on smell and taste) to a new, rational one: What’s on the label? What are the ingredients? What does it look like? By relying on digital and social media, we’re inadvertently “crowdsourcing” our food before we decide what to eat, make, or buy.

So what does this mean for food and grocery brands online? Engaging with consumers needs to go beyond a collection of fans and followers and into the realm of meaningful conversations and emotional connections. The payoff to this approach is the creation of brand advocates and a connection that will drive influence. The study groups consumers’ engagement with grocery brands online into three categories:

- Spectators: The largest group, using social media as an extension of family and friends, looking for recipes, information, and good deals.

- Dreamers: Content curators leveraging social networks and looking to increase their influence.

- Doers: The core of food-related social media, creating content that inspires followers.

By keeping these consumer groups in mind, grocery brands can create a variety of content to appeal to each of these consumer segments. Posting recipes, for example, will engage the Spectators, but offering consumers the opportunity to share their own recipes will inspire the Dreamers and Doers.

The bottom line? The shift in consumer behavior has provide a lot of opportunity for grocery brands online. A clear strategy incorporating different consumer values will pay off with emotionally connected advocates and ultimately, brand loyalty.

Nielsen/Facebook Study Shows Social Gives a Quantifiable Lift to Advertising

Great article from MediaPost today.  Facebook & Nielsen released a joint study, which shows that Social has a quantifiable impact on advertising.  The case study involved Facebook Homepage Ads and measured recall, awareness, and purchase intent.

Topline findings:  when somebody sees an ad for a brand, PLUS an organic post about the brand from their friends in their news feed, recall increases 3x vs. if they didn’t see the organic post.   And when Social Activity was incorporated in the ad (“Craig Howe Likes This”), their purchase intent increased 4x those who just saw an ad without any social activity.

Read more here:
http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=126821